Stay Safe from Fraud and Scams

Security Center

Protect yourself from fraud and exploitation.

Please Read!

Please note: Better Banks will never ask you for your personal information over the phone, by text, or by email. Be cautious when clicking on links or opening attachments, make sure you are using strong passwords, or better yet two-factor authentication.

If at any time, if you have concerns about the activity on your debit or credit card, please call the phone number printed on the back of your card or contact the Bank directly at 309.272.1000.

AARP BankSafe Trained Seal for 2023

Better Banks is proud to announce that we have earned the AARP BankSafe Trained Seal for 2023! This honor is in recognition of the training we have undergone and policies we have in place to better protect the assets of older Americans. Financial exploitation hurts us all. Better Banks is proud to be a part of this effort to protect our customers, especially now when scam activity in the US is at an all-time high, and the need for a meaningful, broad-based response has never been more urgent.

 

When you bank at Better Banks, you know your money is in good hands and we know how to identify fraud and exploitation to keep you safe.

Your security is our top priority.

We work tirelessly to protect your money and personal information. As a locally owned community bank, we are committed to providing the highest level of customer service and innovative banking products and we are committed to your privacy and security.

In our rapidly changing world of technology, fraud attempts are constant, by educating yourself on how to stop and prevent fraud you’ll stay safer online.

We understand that when you bank with us, you’re trusting us with your money. We take that responsibility to heart. We have safeguards in place to help keep your bank accounts and personal information secure. But there are steps you can take to protect yourself from identity theft, fraud and online scams.

We understand that fraud and identity theft can be very disruptive, if we identify potential fraudulent activity on any of your accounts, we will contact you immediately.

If you suspect you may be the victim of fraud or identity theft, or notice suspicious activity on your account, please contact us immediately at 309.272.1000.