Keeping our customers safe from fraud

Security Center

Protecting you from fraud and exploitation.

 

Better Banks has earned the AARP BankSafe Trained Seal through the BankSafe Initiative, demonstrating our staff's completion of training to help stop financial exploitation before money ever leaves an account! Financial exploitation hurts us all. Better Banks is proud to be a part of this effort to protect our customers, especially now as fraud activity in the US continues to rise.

At Better Banks, we will continue to take meaningful steps to ensure our staff has the tools, skills, and confidence to spot and stop financial exploitation before money ever leaves an account.

Your security is our top priority.

We work tirelessly to protect your money and personal information. As a locally owned community bank, we are committed to providing the highest level of customer service and innovative banking products and to your privacy and security.

In our rapidly changing world of technology, fraud attempts are constant; by educating yourself on how to stop and prevent fraud, you’ll stay safer online.

We understand that when you bank with us, you trust us with your money. We take that responsibility to heart. We have safeguards to help keep your bank accounts and personal information secure. But there are steps you can take to protect yourself from identity theft, fraud, and online scams.

We understand that fraud and identity theft can be very disruptive, if we identify potential fraudulent activity on any of your accounts, we will contact you immediately.

If you suspect you may be the victim of fraud or identity theft or notice suspicious activity on your account, please contact us immediately.

Please note: Better Banks will never ask you for your personal information over the phone, by text, or by email. Be cautious when clicking on links or opening attachments, and make sure you are using strong passwords or, better yet, two-factor authentication.

If at any time, if you have concerns about the activity on your debit or credit card, please contact the bank.