Protect yourself from fraud and exploitation.
Your security is our top priority.
We work tirelessly to protect your money and personal information. As a locally owned community bank, we are committed to providing the highest level of customer service and innovative banking products and we are committed to your privacy and security.
In our rapidly changing world of technology, fraud attempts are constant, by educating yourself on how to stop and prevent fraud you’ll stay safer online.
We understand that when you bank with us, you’re trusting us with your money. We take that responsibility to heart. We have safeguards in place to help keep your bank accounts and personal information secure. But there are steps you can take to protect yourself from identity theft, fraud and online scams.
We understand that fraud and identity theft can be very disruptive, if we identify potential fraudulent activity on any of your accounts, we will contact you immediately.
If you suspect you may be the victim of fraud or identity theft, or notice suspicious activity on your account, please contact us immediately at 309.272.1000.
Contact us to report:
Fraud or suspicious activity
Lost or stolen debit cards
Lost or stolen credit cards
What is Smishing?Fraudsters continue to adjust their strategies to fraud people out of money. In this fictitious example, the scammer sends thousands of text messages to random people in Peoria hoping that the text message reaches at least one Better Banks customer. +
Multi-Factor AuthenticationProtect your 2FA codes along with your password! Google recently removed a malicious app from their Google Play store. The app, “2FA Authenticator” was available for download for 2 weeks and was downloaded more than 10,000 times. +
Shipping Phishing ScamsThe scam starts with an email that appears to come from a reputable shipping company (FedEx, UPS, or USPS) or a trusted online store (Amazon, Etsy, Walmart). The email urges you to click on a link to download an important shipping confirmation document. +
How to Recognize PhishingScammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could gain access to your email, bank, or other accounts. +
The Sweetheart ScamOne of the biggest scams, we have seen at the bank, are scammers taking advantage of people looking for romantic partners, often via dating websites, apps or social media by pretending to be prospective companions. +
Mobile Deposit ScamPeople are recruited through Facebook or social media through what appear to be work-at-home jobs or other opportunities where they are lured as a money transfer agent (middle man). +
When Small Charges Can Signal a Big CrimeMost people looking at their bank statements would probably notice if their credit or debit card were used without their approval to purchase a big ticket item, and they would quickly call their bank or card issuer to report the error or fraudulent transaction. +
How Older Adults Can Steer Clear of Scam ArtistsAnyone can be a victim of financial fraud, but older adults are particularly at risk. Among the reasons: Scam artists and thieves know that many senior citizens have accumulated money and other assets throughout the years. +
Protecting Your Plastic from High-Tech CriminalsWhile many consumers still like to use paper money and coins, more and more people are pulling out credit or debit cards to make purchases. +
Beware of Loan ScamsWe have all heard the ads about stopping foreclosure or getting help with your mortgage payments but do we really know if these companies or their claims are legitimate? Fraudsters like to pray on people’s emotions and take advantage of someone in need. +
Strong Passwords Are Your First Line of Protection in a Cyber AttackIt seems like every few weeks we hear of another data breach occurrence. In fact, in the first half of 2019 data breaches resulting in exposed records is up by 54% over 2018, according to USA Today. +
Card Data BreachesFraud comes in many forms. A card data breach is one form that can have a large impact on consumers, banks and credit card companies. Card data breaches occur when credit or debit card information is stolen by cyber thieves who have accessed card payment information without authorization. +
Card SkimmingThieves are always looking for new ways to steal your information and although Card Skimming is not a new practice it is on the rise. Card skimming is the illegal collection of personal and account information from the magnetic strip on a debit or credit card. +