Career Opportunities

Check out our current openings:

Universal Banker - Dunlap, Morton, Peoria, Glasford

Job Description

The Universal Banker is responsible for establishing, retaining, and deepening customer relationships by opening and closing accounts, performing teller transactions, and supporting the Bank's goals and objectives. The Universal Banker identifies customer needs for bank products and services and reports directly to the Retail Bank Manager.

Salary Range: $17.50 per hour

Dunlap Hours: Monday - Friday 8:15 am - 5:15 pm, and rotating Saturdays from 8:15 am - 12 pm. If working Saturday, the person will have an afternoon off during the week.

Morton Hours: Monday - Friday 8 am – 5 pm, and rotating Saturdays from 8 am - 12 pm. If working Saturday, the person will have a half-day off during the week.

Demonstrates knowledge and understanding of the new accounts system database by opening, maintaining, and closing customer accounts in accordance with operating controls, including legal, corporate, and regulatory procedures to ensure the safety of customer assets.
Provides high-level customer service in person and via telephone to assist customers with account inquiries and/or concerns.
Builds trust with current and potential customers to understand their product/service needs, and provides solutions that will benefit the customer.
Educates customers on Identity fraud.
Performs teller responsibilities in accordance with the Teller job description.
Actively reinforces and contributes towards the Bank’s ALWAYS value system.
Promotes a team environment.
Performs other duties as assigned by management.

Education & Work Experience

A high school diploma or GED equivalent, along with at least 1 year of retail customer service experience, is required. A minimum of 1 year of banking experience is preferred.

Mental & Physical Requirements

Ability to sit and stand for extended periods of time, ability to bend, squat, and kneel on occasion, ability to lift 30 lbs. consistently, can prioritize, analyze, and resolve problems, and possess strong time management and organizational skills.

Competencies

Basic computer skills required, math aptitude, strong written and oral presentation skills, attention to detail, problem-solving skills, and the ability to handle high-pressure situations while maintaining composure.

Consideration for pay is based on neutral factors and criteria such as required qualifications, experience, education, skill, training, certifications, or seniority and that we reserve the right to offer the selected candidate a salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualification, experience, education, skill, training, certifications, or seniority.

Part-Time Teller - Adams St, Bartonville

Job Description

The part-time Teller performs efficient, accurate banking transactions; identifies customer needs for bank products & services; and provides new product & service opportunities to customers based on their financial objectives. The part-time Teller is directly supervised by the Branch Manager.

Salary Range: $17.50 per hour

Duties & Responsibilities

Processes deposits, withdrawals, and other banking transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing
Demonstrates knowledge of and understanding of the teller platform system
Researches and resolves account service inquiries/ issues; responds to customer inquiries promptly and effectively; and serves as a customer liaison between departments as necessary
Learns & maintains knowledge of new and existing products and services to proactively build client relationships by effectively educating them on available products and services and referring what best meets their needs
Assists with the balancing and maintaining of cash totals in the branch vault and ATM
Assists customers with telephone inquiries to provide solutions to their banking needs
Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Assists by driving efforts in the branch to identify and implement a positive overall customer experience
Contributes towards fostering teamwork within the department
Performs other duties as assigned by management

Education & Work Experience

High school diploma or GED equivalent, & 6 months cumulative work experience in a role of similar scope and responsibility required.

Mental & Physical Requirements

Ability to stand for extended periods of time, occasional bending, kneeling, and squatting. Ability to lift 5 lbs. consistently and 30 lbs. occasionally.

Competencies

Money handling experience is desired. Requires strong oral & written communication, customer service, and problem-solving skills, and basic computer skills. Attention to detail is critical.

Consideration for pay is based on neutral factors and criteria such as required qualifications, experience, education, skill, training, certifications, or seniority, and that we reserve the right to offer the selected candidate a salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualification, experience, education, skill, training, certifications, or seniority.

Mortgage Loan Processor - Adams St, Bartonville

Job Description

The Mortgage Loan Processor is responsible for managing and supporting all aspects of mortgage lending and supporting the general loan processing team, as needed. The primary responsibility of the Mortgage Loan Processor is to process mortgage loan applications for closing and service all existing mortgage loans in a team atmosphere.

Salary Range: $19.00 per hour
Hours: Mon – Fri 8 am-5 pm, and rotating Saturdays 8 am-12 pm

Duties & Responsibilities

Prepares accurate consumer & mortgage loan documents in a timely manner.
Performs loan processing administrative functions.
Handles internal and external customer inquiries, questions, and/or concerns in a professional manner.
Orders the required documents (such as titles, appraisals, loan disclosures, obtains payoffs & releases, credit reports, and required certificates & insurance) necessary to complete the loan file.
Previews loan files for completeness and accuracy, and ensures they comply with standards.
Processes loan files for closing and/or mails the adverse action notices to borrowers as requested by the lenders.
Schedules loan closings for lenders as requested.
Ensures documentation is maintained by performing routine file maintenance.
Provides weekly and monthly reports to Lenders and senior management as requested.
Performs other duties as assigned.

Education & Work Experience

High School Diploma, or equivalent, AND a minimum of 2 years’ banking experience, preferably in loan processing functions/servicing, is required.

Mental & Physical Requirements

Ability to sit for extended periods of time; ability to prioritize; ability to analyze and resolve problems; strong time management skills; attention to detail; ability to work within a team environment; willingness to assist team members as needed.

Competencies

Proficiency with Microsoft Office products is required; proficiency with loan processing platforms is preferred but not required. Strong oral and written communication skills are required.

Commercial Lender - Peoria

Job Description

The Commercial Lender is directly responsible for developing and managing commercial loan accounts that meet established lending objectives and requirements, driving marketing efforts to build positive relationships and loan portfolios, and promoting the bank's profitability and productivity.

Salary Range: $94,516 - $104,000 with 12% bonus potential

Duties & Responsibilities

Interviews customers seeking loans, collects and analyzes financial and related data to determine if applicants meet established minimum criteria for creditworthiness, rejects or approves loans and terms within limits and established bank policies
Monitors loan repayment activities and performs field work as necessary to locate and collect delinquent loan payments or secure collateral; takes actions required to collect from past-due accounts
Develops and maintains positive relationships with existing and prospective customers
Cross-sells bank products and services
Maintains knowledge and understanding of commercial lending functions, rules, regulations, laws, and policies & procedures
Actively participates in community events and represents the Bank with a high level of integrity and professionalism
Handles customer inquiries and/or concerns
Adheres to bank policies and supports management decisions and goals in a positive, professional manner
Performs other duties as assigned by senior management

Education & Work Experience

A bachelor's degree in accounting, business, or finance, along with a minimum of 5 years of experience as a commercial lender, is required.

Mental & Physical Requirements

Ability to sit/stand/kneel/bend/for extended periods, lift up to 20 lbs. on occasion, developed interpersonal skills, ability to work under high pressure while remaining composed, self-driven and motivated, ability to communicate with clients, co-workers, and outside agencies in writing, person, and over the telephone.

Competencies

Strong credit analysis and underwriting skills, advanced lending principles and methods, business objectives of a lending department, proficiency in Microsoft Office products, proficiency in Bank core processing systems, attention to detail, organizational, time management, and problem-solving skills.

Consideration for pay is based on neutral factors and criteria such as required qualifications, experience, education, skill, training, certifications, or seniority and that we reserve the right to offer the selected candidate a salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualification, experience, education, skill, training, certifications, or seniority.

Lender - Dunlap, Bartonville, Peoria

Job Description

The lender is directly responsible for developing and managing mortgage, consumer, commercial, and ag loan accounts that meet established lending objectives and requirements, driving marketing efforts to build positive relationships and loan portfolios, and promoting the bank's profitability and productivity.

Salary Range: $55,653 - $83,479 with 12% bonus potential

Duties & Responsibilities

Interview customers seeking loans, collect and analyze financial and related data to determine if applicants meet established minimum criteria for creditworthiness, reject or approve loans and terms within limits and established bank policies
Monitors loan repayment activities and performs field work as necessary to locate and collect delinquent loan payments or secure collateral; takes necessary actions to collect from past-due accounts
Develops and maintains positive relationships with existing and prospective customers
Cross-sells bank products and services
Maintains knowledge and understanding of lending functions, rules, regulations, laws, and policies & procedures
Actively participates in community events and represents the Bank with a high level of integrity and professionalism
Handles customer inquiries and/or concerns
Adheres to bank policies and supports management decisions and goals in a positive, professional manner
Performs other duties as assigned by senior management

Education & Work Experience

A bachelor's degree in accounting, business, or finance is required, AND/OR a minimum of 5 years of experience performing in a lending capacity such as managing mortgage, consumer, commercial, or ag loans.

Mental & Physical Requirements

Ability to sit/stand/kneel/bend/for extended periods, lift up to 20 lbs on occasion, developed interpersonal abilities, ability to work under high pressure while remaining composed, self-driven and motivated, ability to communicate with clients, co-workers, and outside agencies in writing, person, and over the telephone.

Competencies

Complete the application, upload your resume, or email your resume to [email protected].

Apply Now

At Better Banks, we value and embrace the diverse work backgrounds and experience of our employees; and we’re committed to providing a satisfying, positive work environment. Our employees are family! We recognize and reward employees who uphold our values through competitive wages, excellent benefits, and opportunities for continued growth.

As a privately-held, employee-owned community bank, our employees see themselves as owners, which creates a culture of teamwork.

We are always interested in candidates who share and uphold the same value system as we do. If you are interested in working for a bank that places a high level of value in its employees, customers, and community, we encourage you to apply.