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Career Opportunities
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Check out our current openings:
Job Description
The Teller performs routine transactional, operational, and customer support tasks efficiently and accurately through knowledge of standard operating procedures. The teller also identifies customer needs for bank products and services. The Teller is directly supervised by the Retail Bank Manager.
Duties & Responsibilities
- Provides high-level customer service in person and via telephone to perform routine customer transactional and operational cash responsibilities, i.e., deposits, withdrawals, check cashing, safe deposit box entry, etc., as well as balancing Teller drawer, bank vault, ATM, with strong attention to detail and accuracy
- Fosters relationships with potential and current customers to educate and connect them to bank products, services, and technology solutions
- Actively reinforces and contributes towards the Bank’s ALWAYS value system
- Promotes a team environment
- Complies with applicable policies, procedures, and regulations while minimizing risks and protecting confidential customer and bank information
- Performs other duties as assigned by management
Education & Work Experience
High school diploma or GED equivalent.
Mental & Physical Requirements
Ability to stand for extended periods of time, occasionally bend, kneel, and squat, and lift 5 lbs. consistently and 30 lbs. occasionally.
Competencies
Basic math aptitude is required, and money-handling experience is desired; the ability to exercise judgment is helpful. Strong oral communication, customer service, legible handwriting, problem-solving skills, and basic computer skills are required. Attention to detail is critical.
Job Description
The Loan Processor is responsible for daily administrative support to the lending and processing team, including documentation preparation, maintaining loan files, and verifying the quality of new loan data entry.
Duties & Responsibilities
- Verifies loans are accurately booked to the core system per loan documentation
- Views loan files for completeness and accuracy.
- Maintains loan files and necessary updates, including document imaging
- Assists with loan document preparation with a focus on timeliness.
- Assists with daily balancing of loan-related general ledger accounts
- Handles internal and external customer inquiries in a professional and timely manner
- Provides weekly and monthly reports to management as requested
- Other duties as assigned
Education & Work Experience
A High School Diploma or equivalent. A minimum of 2 years experience in banking is preferred.
Mental & Physical Requirements
Ability to sit for extended periods, prioritize, analyze, and resolve problems, and possess strong time management skills—work within a team environment and be willing to assist team members as needed.
Competencies
Possess proficiency with Microsoft Office products; proficiency with JH 20/20 is preferred but optional, and strong oral and written communication skills are required.
Job Description
The lender is directly responsible for developing and managing mortgage, consumer, commercial, and ag loan accounts that meet established lending objectives and requirements, driving marketing efforts to build positive relationships and loan portfolios, and promoting the profitability and productivity of the bank.
Duties & Responsibilities
- Interview customers seeking loans, collect and analyze financial and related data to determine if applicants meet established minimum criteria for creditworthiness, reject or approve loans and terms within limits and established bank policies
- Monitors loan repayment activities and performs field work as necessary to locate and collect delinquent loan payments or secure collateral; takes necessary actions to collect from past-due accounts
- Develops and maintains positive relationships with existing and prospective customers
- Cross-sells bank products and services
- Maintains knowledge and understanding of lending functions, rules, regulations, laws, and policies & procedures
- Actively participates in community events and represents the Bank with a high level of integrity and professionalism
- Handles customer inquiries and/or concerns
- Adheres to bank policies and supports management decisions and goals in a positive, professional manner
- Performs other duties as assigned by senior management
Education & Work Experience
A bachelor's degree in accounting, business, or finance is required, AND/OR a minimum of 5 years experience performing in a lending capacity such as managing mortgage, consumer, commercial, or ag loans.
Mental & Physical Requirements
Ability to sit/stand/kneel/bend/for extended periods, lift up to 20 lbs on occasion, developed interpersonal abilities, ability to work under high pressure while remaining composed, self-driven and motivated, ability to communicate with clients, co-workers, and outside agencies in writing, person, and over the telephone.
Competencies
Strong credit analysis and underwriting skills, advanced lending principles and methods, business objectives of a lending department, proficiency in Microsoft Office products, proficiency in Bank core processing systems, attention to detail, organizational, time management, and problem-solving skills.
Job Description
The Universal Banker is responsible for establishing, retaining, and deepening customer relationships by opening and closing accounts and performing teller transactions to support the bank's goals and objectives. The Universal Banker identifies customer needs for bank products and services and reports directly to the Retail Bank Manager.
Duties & Responsibilities
- Demonstrates knowledge and understanding of the new accounts system database by opening, maintaining, and closing customer accounts in accordance with operating controls, including legal, corporate, and regulatory procedures to ensure the safety of customer assets.
- Provides high-level customer service in person and via telephone to assist customers with account inquiries and/or concerns
- Builds trust with current and potential customers to understand their product/service needs, and provides solutions that will benefit the customer
- Educates customers on Identity fraud
- Performs teller responsibilities in accordance with the Teller job description
- Actively reinforces and contributes towards the Bank’s ALWAYS value system
- Promotes a team environment
- Performs other duties as assigned by management
Education & Work Experience
A high school diploma or GED equivalent and a minimum of 1 year of retail customer service experience are required. A minimum of 1 year of banking experience is preferred.
Mental & Physical Requirements
Ability to sit and stand for extended periods of time, ability to bend, squat, and kneel on occasion, ability to lift 30 lbs. consistently, ability to prioritize, analyze, and resolve problems, and possess strong time management and organizational skills.
Competencies
Basic computer skills required, math aptitude, strong written and oral presentation skills, attention to detail, problem-solving skills, and the ability to handle high-pressure situations while maintaining composure.
Quincy, IL or Peoria, IL
Job Description
This position is with State Street Bank, located in Quincy, IL. The officer can work from Quincy or Peoria and serve both areas. Better Banks and State Street Bank are both owned by the holding company Backlund Investment Company.
The VP/Trust Officer is responsible for providing superior trust administration and counsel to clients and their beneficiaries; collaborates effectively and provides insights and solutions to attract, retain, and grow clients to transition personal and family wealth. The VP/Trust Officer manages trust & agency accounts in conformity with law, regulation, and policy. The VP/Trust Officer directly supervises the trust department.
Duties & Responsibilities
- Manages the trust department to ensure tasks are completed timely, efficiently, and in conformity with law, regulation, and policy
- Develops and maintains new and existing client relationships both internally and externally
- Serves as the primary point of contact for trust clients & their advisors; oversees and manages client trust & agency accounts; and builds and maintains relationships with the client’s financial team by participating in relationship reviews, and delivering fiduciary solutions, and advising on fiduciary concerns
- Maintains compliance with all internal policies and procedures, as well as with regulatory & legal requirements
- Ensures safety & soundness of client estate planning and trust documents
- Oversees the management of the administration functions for clients, such as payments, tax filings, disbursements, IRAs, ILITs, and other related administrative account functions
- Assist other department members in the management/maintenance of estates and facilitate sales of property if necessary
- Oversees trust & estate terminations
- Manages, serves as a member, & facilitates trust committee meetings
- Stays abreast of trust and estate regulations, guidelines, and practices
- Promotes the Bank within the community by actively participating in events and volunteering in the community
- Performs other duties as assigned
Education & Work Experience
A Bachelor's degree in Finance, Accounting, or Business, supervisory experience, and a minimum of 5 years experience working in a trust department or trust services field are required.
Mental & Physical Requirements
Ability to sit/stand/kneel/bend/for extended periods of time and occasionally lift up to 20 lbs; developed interpersonal abilities; ability to work under high pressure while remaining composed; strong communication skills—both oral and written.
Competencies
Familiarity with intermediate concepts, practices, and procedures within the Trust field, a strong trust advisory focus, proficiency in Microsoft Office products, and familiarity with advanced principles of taxes and banking are required. Familiarity with advanced principles of taxes and banking is helpful. Customer service, presentation skills, attention to detail, time management, ability to prioritize and organize, and problem-solving/analysis are critical.
Complete the application, upload your resume, or email your resume to [email protected].
At Better Banks, we value and embrace the diverse work backgrounds and experience of our employees; and we’re committed to providing a satisfying, positive work environment. Our employees are family! We recognize and reward employees who uphold our values through competitive wages, excellent benefits, and opportunities for continued growth.
As a privately-held, employee-owned community bank, our employees see themselves as owners, which creates a culture of teamwork.
We are always interested in candidates who share and uphold the same value system as we do. If you are interested in working for a bank that places a high level of value in its employees, customers, and community, we encourage you to apply.
Contact us at:
Better Banks
Attn: Human Resources
10225 N. Knoxville Ave
Peoria, IL 61615
Phone: 217-214-3722
Fax: 217-214-3922
[email protected]
(Please do not send confidential information.)
Our hiring process is simple!
Every position is unique, and we want to ensure it’s the right fit for you and for us.
- Apply online by completing the application above and/or submitting your resume
- Let’s Talk!
- Let’s Meet!
- It’s a FIT!