Career Opportunities

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Universal Banker - Morton, Peoria, Glasford

Job Description

The Universal Banker is responsible for establishing, retaining, and deepening customer relationships by opening and closing accounts, performing teller transactions, and supporting the Bank's goals and objectives. The Universal Banker identifies customer needs for bank products and services and reports directly to the Retail Bank Manager.

Salary Range: $17.50 per hour

Dunlap Hours: Monday - Friday 8:15 am - 5:15 pm, and rotating Saturdays from 8:15 am - 12 pm. If working Saturday, the person will have an afternoon off during the week.

Morton Hours: Monday - Friday 8 am – 5 pm, and rotating Saturdays from 8 am - 12 pm. If working Saturday, the person will have a half-day off during the week.

Demonstrates knowledge and understanding of the new accounts system database by opening, maintaining, and closing customer accounts in accordance with operating controls, including legal, corporate, and regulatory procedures to ensure the safety of customer assets.
Provides high-level customer service in person and via telephone to assist customers with account inquiries and/or concerns.
Builds trust with current and potential customers to understand their product/service needs, and provides solutions that will benefit the customer.
Educates customers on Identity fraud.
Performs teller responsibilities in accordance with the Teller job description.
Actively reinforces and contributes towards the Bank’s ALWAYS value system.
Promotes a team environment.
Performs other duties as assigned by management.

Education & Work Experience

A high school diploma or GED equivalent, along with at least 1 year of retail customer service experience, is required. A minimum of 1 year of banking experience is preferred.

Mental & Physical Requirements

Ability to sit and stand for extended periods of time, ability to bend, squat, and kneel on occasion, ability to lift 30 lbs. consistently, can prioritize, analyze, and resolve problems, and possess strong time management and organizational skills.

Competencies

Basic computer skills required, math aptitude, strong written and oral presentation skills, attention to detail, problem-solving skills, and the ability to handle high-pressure situations while maintaining composure.

Consideration for pay is based on neutral factors and criteria such as required qualifications, experience, education, skill, training, certifications, or seniority and that we reserve the right to offer the selected candidate a salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualification, experience, education, skill, training, certifications, or seniority.

Complete the application, upload your resume, or email your resume to [email protected].

Apply Now

At Better Banks, we value and embrace the diverse work backgrounds and experience of our employees; and we’re committed to providing a satisfying, positive work environment. Our employees are family! We recognize and reward employees who uphold our values through competitive wages, excellent benefits, and opportunities for continued growth.

As a privately-held, employee-owned community bank, our employees see themselves as owners, which creates a culture of teamwork.

We are always interested in candidates who share and uphold the same value system as we do. If you are interested in working for a bank that places a high level of value in its employees, customers, and community, we encourage you to apply.