All Better Banks branch locations will be closed on May 27th in observance of Memorial Day. However, you can still bank online or at any of our ATMs, or download our mobile app and access your accounts on the go.
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Client Bill of Rights
You are the purpose behind everything we do.
You will be treated with courtesy and respect by our consultants and staff.
We will make every effort to be timely and communicate regularly on the status of your requests.
We will keep all financial and personal information you share with us confidential, and hold the highest possible regard for your privacy.
We will stay focused on continuing education opportunities in order to better serve you, including client-friendly technologies, investment strategies, and product knowledge.
We will provide an educational approach to the financial consulting process.
You will receive competent, professional, independent and objective financial guidance based upon your personal financial needs and objectives.
We will welcome the advice and opinion of other financial professionals you trust, including attorneys and CPA‘s.
We will provide proactive portfolio management and keep you informed of relevant changes to your financial plan and investments.
We will offer regularly scheduled personal financial review meetings, at least annually.
We will provide full disclosure of fees and what we earn on recommended investments or services.
We will always appreciate your confidence and trust.